Terms of Service
These terms apply when you use ocrepublic to turn PDFs into EPUBs. We wrote them to be read, not skimmed past. Last updated 11 November 2026.
1. Who we are
ocrepublic (ocrepublic.ai, "we", "us") provides this service. You can reach us at support@ocrepublic.ai.
By uploading a file, signing in or buying credits you agree to these terms. Our Privacy Policy explains how we handle personal data and is not part of this contract.
2. What the service does
You upload a PDF. We read each page, including scanned pages, with an AI text recognition service, clean up the text (running heads, page numbers, footnotes, hyphenation, columns), check every page against the PDF's own text where it has one, and package the result as an EPUB.
Text recognition is very good but not perfect. Some pages may contain mistakes, and layouts such as complex tables, formulas or art pages may not come through exactly as printed. The free preview and the quality summary on each result are there so you can judge the output before you pay and after you convert.
Files can be up to 1,000 pages and 100 MB. Password protected or damaged PDFs cannot be converted.
3. Accounts
- You can quote and preview a file without an account. Full conversions and credits need one.
- There is no password. You sign in with a code sent to your email, or with Google or Microsoft, through our sign in provider WorkOS.
- You must be at least 18, or have the permission of a parent or guardian, to buy credits.
- Keep access to your email and sign in accounts safe. Everything done while signed in as you counts as done by you. Tell us at once if you think someone else is using your account.
- One person, one account. Do not share, sell or rent access.
4. Free previews
A preview converts the first 10 pages of a file for free. Signed out, you get one free preview a week, counted per browser and per network address. Signed in, you get five free previews a day; after that, a preview costs its pages in credits. Do not try to get around these limits, for example with many accounts or by rotating addresses.
5. Credits and payment
- One credit converts one page. Before every conversion you see the exact number of credits it will use.
- Credits come in packs: 1,500 credits for €9, 3,500 for €19 and 10,000 for €49. The price shown at checkout is final and includes any VAT that applies.
- Payment is a one-time card payment through Stripe. There is no subscription and nothing renews.
- Credits are added to your balance as soon as the payment is confirmed. They do not expire. They belong to your account, cannot be transferred, and have no cash value.
- Blank pages are free. Pages we cannot convert, for example a page with nothing readable on it, go back to your balance automatically when the job ends.
- If you cancel a queued conversion, all its credits come back. If you cancel a running one, the pages already read are charged and the rest come back.
6. Right of withdrawal and refunds
If you are a consumer in the EU, you normally have 14 days to withdraw from a purchase. Credits are digital content that we deliver immediately. When you buy, you ask us to add your credits right away and confirm that you then lose your right of withdrawal. This is the box you tick on the Credits page before paying.
For that reason, credit packs are not refundable once delivered, and unused credits are not paid back. This is why the preview is free and why every quote is exact.
This does not limit your legal rights if the service is faulty. If a conversion fails or is clearly broken in a way the automatic refunds did not catch, write to us and we will put it right, by returning the credits or, where the law requires it, by refunding the payment.
7. Your files
- Your PDFs and EPUBs stay yours. You give us only the permission we need to store, process and convert them for you, and to send the pages to the text recognition service that reads them. We do not use your files for anything else.
- We keep files as briefly as we can. The uploaded PDF is deleted when its conversion finishes; a PDF that was only quoted, or whose conversion failed or was cancelled, is deleted within an hour. The EPUB is deleted one hour after your first download, or 24 hours after the conversion if you never download it.
- Download your EPUB in time. Once a file is deleted we cannot recover it, and converting it again costs credits again.
- Your History list (file name, date, pages, credits) and your credit records stay until you delete your account, because credits and support depend on them.
8. What you may upload and do
Only upload files you have the right to convert, such as your own documents, works in the public domain, open access papers, or books you own where your local law allows a personal copy in another format. You are responsible for that. Do not:
- upload material that is illegal, or that you have no right to copy, or use the service to break copy protection;
- share or sell converted files in a way that infringes someone else's rights;
- upload malware or files designed to harm or overload the service;
- use scripts, bots or many accounts to get around limits, or put an unreasonable load on the service;
- probe, attack or reverse engineer the service, or resell it without our written agreement.
If we receive a credible notice that a file infringes someone's rights, or we see a breach of these rules, we may stop the conversion, delete the file and suspend the account. Rights holders can write to support@ocrepublic.ai.
9. Availability and changes to the service
We aim to keep ocrepublic running well, but we cannot promise it will always be available. Maintenance, outages at our providers, or heavy load can delay or stop conversions. A conversion interrupted this way resumes or returns its credits; it is never charged twice. We may improve or change features as long as what you paid for keeps working.
10. Liability
We are liable without limit for harm we cause intentionally or through gross negligence, for injury to life, body or health, and where the law, such as product liability law, does not allow a limit.
For simple negligence we are liable only if we breach an obligation that is essential to this contract and that you rely on, and then only for the damage typical and foreseeable for a contract like this. Otherwise we are not liable for simple negligence.
Keep your own copy of every PDF you upload. We delete files on the schedule above and are not a storage or backup service.
11. Ending your account
You can delete your account at any time from the Account page. This removes your account, files and history here and at our sign in provider. Unused credits are lost. Payment records are kept for the period the law requires.
We may suspend or close an account that seriously or repeatedly breaks these terms. If we close your account for any other reason, or stop running ocrepublic, we refund your unused credits at the price you paid for them.
12. Changes to these terms
We may update these terms, for example when the service or the law changes. If you have an account, we tell you by email at least 30 days before a change takes effect. Changes never reduce credits you have already bought. If you do not agree, you can stop using the service and delete your account before the change takes effect; in that case we refund your unused credits.
13. Law and disputes
These terms are governed by the law of the country where we are established. If you are a consumer, you also keep the protection of the mandatory consumer law of the country you live in, and you may bring a claim in the courts there.
We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board. If something goes wrong, write to us first; most problems are solved in one email.
If one part of these terms is invalid, the rest still applies.